Quality Policy

Brown Industrial Control Systems Ltd (the ‘Organisation’) aims to provide defect-free products and

services to its customers on time and within budget.

The Organisation operates a Quality Management System that has gained ISO 9001:2015

certification, including aspects specific to its scope of certification.

The management is committed to:

The management has a continuing commitment to:

Ensure that customer needs and expectations are determined and fulfilled to achieve customer satisfaction
Communicate throughout the Organisation the importance of meeting customer needs and all relevant statutory and regulatory requirements
Establish the Quality Policy and to set Quality Objectives at relevant functions, levels and processes
Ensure that the Management Reviews set and review the Quality Objectives, and report on the Internal Audit results as a means of monitoring and measuring the processes and the effectiveness of the Quality Management System
Ensure the availability of resources.

All personnel understand the requirements of this Quality Policy and abide with the contents of the

Quality Management System.

The Organisation constantly monitors its Quality performance and implements improvements when

appropriate.

This Quality Policy is regularly reviewed to ensure its continuing suitability.

Copies of the Quality Policy are made available to all staff members and to relevant interested

parties.